Title: Clinical/ Program Director
Reports
To: Executive
Director
Supervises:
Primary Therapists, Group
Therapists, Case Managers, BHT
Assists:
Medical team (Doctor,
PA, and Nutritionist) and Administrative team
POSITION SUMMARY:
The person
in this position will be responsible for overseeing all treatment programs and
supervising all staff providing treatment. In addition to staff supervision,
this position requires oversight and completion of all required weekly,
monthly, quarterly, and yearly reports/data for all programs. The person in
this position will be responsible for ensuring staff follows all contract
requirements, policies and procedures as well as assisting Owners/ QA Committee
in program and policy development.
Essential
Job Functions include those listed below. Other duties may be assigned as
needed.
ESSENTIAL
FUNCTIONS AND JOB DUTIES:
Any one position may not include all the listed
duties, nor do all the listed examples include all tasks that may be found in
positions within this classification.
Responsible for all aspects of treatment for all
clients participating in outpatient services.
Creating
and managing program group schedules
Supporting
group facilitators in creating and following group curriculums
Support
staff through treatment team meetings to present can case conceptualize
all clients.
Supervise and direct all treatment staff in daily
implementation of outpatient programs.
Supervise
all clinical interns according to university and Attain guidelines.
Supervise
and sign off on all non-licensed clinical staff.
Ensure
all staff always remain inside their scope of practice. Re-direct staff
who are working outside of their scope to appropriate tasks.
Run
and direct all clinical team meetings.
Review each Supervisee’s job performance at 90 days
and on a yearly basis (or more often if necessary). Make recommendations
to the Owners regarding employee advancement and retention.
Initiating staff corrective actions and documenting,
as needed.
Responsible for training or identifying trainings
for all clinical staff.
Participate and Contribute to Quality Assurance Committee.
Perform
monthly chart audits per QA/QI Plan.
Analyze
data provided by QA Officer prior to meeting.
Prepare
Monthly Clinical Care checklist.
Assist
in collecting client surveys.
Analyze situations and take necessary actions per Attain
Policies and procedures to provide crisis intervention.
Act as a Attain representative/liaison with other
agencies.
Participate in all outpatient program meetings
including staffing and supervision.
Ensure competition of all weekly, monthly, quarterly,
and yearly reports, as required.
Coordinate client treatment with the other Attain
programs and staff.
Periodic review of treatment group curriculum.
Assist and make recommendations to Owners regarding
program design, development, and implementation of treatment and
transitional programs.
Perform chart audits and file reviews on a weekly
basis, initiating corrective action as needed.
Report to Owners any unusual incidents or behaviors
that could indicate other problems.
Ensure that all required policies and procedures of Attain
are followed, initiating corrective actions as needed.
Assist QA Committee in policy development.
Requires regular and consistent attendance to ensure
continuity of program operations.
Must Follow up on all incident reports as an
investigator within 24 hours of incident
Must review all incoming client admissions for
approval/ disapproval into Attain treatment based on current policies and
procedures.
Must review all discharges with clinical team and
ensure all discharge procedures are adhering to Attain policies and
procedures.
Embrace and embody the mission, vision, guiding
principles, clinical vision, and goals of Attain.
See clients as a Primary Therapist as needed
All
other duties as assigned.
Key Competencies
•
Establish Focus
•
Providing Motivational Support
•
Fostering Teamwork
•
Managing Change
•
Developing Others
•
Managing Performance
•
Building Collaborative Relationships
•
Written Communication skills
•
Oral Communication Skills
•
Analytical Thinking
•
Diagnostic Information Gathering
•
Forward Thinking
•
Strategic Thinking
•
Initiative
•
Information gathering and information monitoring
•
Thoroughness (Attention to detail and accuracy)
•
Flexibility
•
Decisiveness
•
Customer service orientation
•
Teamwork
•
Interpersonal Awareness
•
Stress Management
Essential
Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties and
activities with or without accommodation.
Physical Demands:
Requires mobility and
physical activity: Having an adequate range of body motion and mobility to
work in an office, residential, or outdoor environment including standing
and walking (even and uneven surfaces), sitting for extended periods of
time, bending, twisting, reaching, balancing, occasional lifting and
carrying of up to 30 pounds. Use of computer and telephone systems is
required which includes coordination of eye and hand, and fine
manipulation by the hands (typing, writing, and working with files)
Requires the ability to defend oneself and clients in physically
abusive situations using approved physical de-escalation techniques.
Requires talking: Expressing or exchanging ideas by means of the
spoken work. Talking is required to impart oral information to employees,
clients, patients, and the public, and in those activities in which the
employee is required to convey detailed or important spoken instructions
to others accurately, loudly, or quickly.
Requires hearing: Hearing is required to receive and communicate
detailed information through oral communication.
Requires seeing: Clarity of vision at 20 inches or less and at a
distance. This factor is required to complete paperwork for many of the
employee’s essential job functions and to observe client behavior and
activities in and out of the facility.
The normal work routine involves no exposure to human blood, body
fluids or tissues (Category III). However, exposure or potential exposure
may be required as a condition of employment. Appropriate personal
protective equipment will be readily available to every employee.
Mental Demands:
Requires the ability to collect and analyze complex numerical and
written data and verbal information to reach logical conclusions.
Requires the ability to work and cooperate with clients,
co-workers, managers, the public, and employees at all levels to exchange
ideas, information, instructions, and opinions.
The ability to defend oneself and clients in mentally/verbally
abusive situations using approved mental/verbal de-escalation techniques.
Working Conditions:
Task to be
performed in a residential, office or outdoor setting.
Some direct
contact with clients of all ages and levels of functioning.
Fast paced
environment.
Potential
for high noise level at times.
Some local
and/or out of state travel.
Completion
of job duties may require working before and after normal working hours. Regular
attendance is required. Being able to work as many hours as necessary to
complete job tasks is required and essential duty of this position.
Essential
Qualifications:
·
Maintain
the highest ethical and professional standard for clients and employees.
·
Ability to avoid all dual relationships with
clients (any personal, financial, business, social or sexual relationship or
other activity outside the context of the traditional therapist-client
relationship)
·
Meet
all state and federal laws, regulations, and guidelines in provision of client services.
·
Excellent
verbal and written communication skills.
·
Outstanding
critical thinking and creative problem-solving skills.
·
Ability to work independently.
·
Elevated level of initiative.
·
Ability to manage, direct and lead a treatment
team.
·
Professional
demeanor.
·
Knowledge
of Therapy methods appropriate to meeting the needs of clients and their
families.
·
Knowledge
of agencies and resources available to assist clients.
·
Knowledge of federal
and state laws concerning family rights and behavioral and mental health
services.
·
Ability
to identify the behavioral and mental health needs of clients.
·
Ability
to work as part of a multidisciplinary support team, develop and implement
appropriate behavioral and mental health services.
·
Ability
to Maintain accurate records, meet established time frames.
·
Ability
to Provide behavioral and mental health services to clients.
·
Ability to conduct
group therapy sessions.
Education, Experience and
License:
·
Master’s
Degree from an accredited college or university in social work, psychology, counseling,
or equivalent social services field.
·
Hold licensure for Mental Health Counselors or
Social Workers from state of Ohio
·
Minimum 3 years’
experience working in social services field i.e., substance abuse, residential
treatment, etc.
·
Attend
regular professional education classes/workshops to continuously upgrade job
skills or promote the image of the agency.
TERMS OF EMPLOYMENT:
Salary
and work schedule to be established by Owners.