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Project Manager
Job Status Open
Compensation

Project Manager


About the Role

Alteva RCM is hiring a dedicated Project Manager for the IDR department. IDR is a high-impact operational area with complex workflows, multiple systems, and active technology initiatives across Salesforce, automation, AI-assisted workflows, and vendor-supported development.

This role will own coordination, requirements follow-through, project tracking, documentation, stakeholder communication, and delivery visibility across IDR initiatives, helping build the operating structure that allows IDR Product Leadership to focus on prioritization, roadmap, stakeholder alignment, and scalable product systems. 
 
The right person is highly organized, comfortable working across business and technical teams, and able to turn discussions into clear next steps, documented requirements, timelines, owners, and follow-up actions.

What You'll Do

  • Manage day-to-day coordination across IDR product, operations, technology, QA, IT, and external development partners

  • Drive project follow-through from intake through requirements, development, QA, release readiness, and post-release tracking

  • Translate business discussions into clear requirements, action items, owners, timelines, and open questions

  • Maintain project plans, Jira tickets, Notion documentation, status trackers, and related project artifacts

  • Coordinate with internal teams and external development partners to ensure work is clearly scoped, prioritized, and moving forward

  • Support and maintain project documentation, including meeting notes, action items, decision logs, project trackers, Jira updates, release plans, and stakeholder follow-up materials.

  • Support the creation and maintenance of PRDs and functional specifications in partnership with Product Leadership and business stakeholders.

  • Support the creation and maintenance of PRDs, functional specifications, decision logs, meeting notes, release plans, and project status updates

  • Track dependencies, risks, blockers, and unresolved decisions across multiple active initiatives

  • Prepare concise updates for leadership and operational stakeholders

  • Ensure QA, UAT, and stakeholder sign-off steps are planned and completed before releases

  • Follow up consistently with stakeholders to keep projects moving without requiring constant escalation

  • Help build repeatable project management processes that can scale over time

What Success Looks Like

Within the first 90 days, this person should help IDR operate with better visibility, cleaner handoffs, stronger follow-through, and less reliance on product leadership to manually chase every detail. Specifically:

  • Active initiatives have clear owners, next steps, timelines, and blockers

  • Jira and Notion are consistently updated and trusted by the team

  • Requirements and decisions are documented clearly

  • Stakeholders know where work stands without repeated follow-up

  • Releases have better coordination across product, operations, development, QA, and IT

  • Product leadership has more capacity to focus on prioritization, strategy, and cross-functional alignment

What We're Looking For

  • 3+ years of project management experience in operations, technology, healthcare, revenue cycle, or a related environment

  • Strong experience managing cross-functional projects with business, technical, and operational stakeholders

  • Comfortable working in an agile environment -- sprints, standups, retrospectives, backlog grooming

  • Experience working directly with developers and technical teams, not just coordinating around them -- you don't need to write code but you need to follow the conversation

  • Ability to gather requirements, document decisions, and drive follow-through across multiple workstreams

  • Experience using project management tools such as Jira, Asana, Monday.com, or similar

  • Strong written communication skills -- clear, concise documentation is core to this role

  • Highly organized, detail-oriented, and proactive

  • Comfortable managing ambiguity and bringing structure to fast-moving environments

  • Strong follow-up discipline and ownership mindset

Nice to Have

  • Experience with Jira and Notion specifically

  • Experience working with Salesforce-related projects

  • Background in healthcare, RCM, claims, payer/provider operations, or dispute resolution

  • Experience coordinating with external development vendors or offshore teams

  • Familiarity with QA, UAT, release management, and production support processes

  • Comfort in environments where processes are still being built

Location & Availability

This is a fully remote role. It requires a minimum of 6 hours daily overlap with US Eastern business hours, with availability for periodic Israel-time coordination as needed. 

Who You Are

Structured, practical, and reliable. You don't wait for perfect instructions -- you clarify what's needed, document what was decided, identify what's blocked, and keep people moving. You're comfortable operating between business and technology teams and can communicate clearly with senior leadership, operations managers, developers, QA, IT, and vendor partners.

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