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Invoicing Team Remote Lead
Job Status Open
Compensation

Summary 

The Invoicing Team Remote Lead oversees a remote invoicing team operation. This role focuses on team supervision, training, workflow coordination, escalation management, process improvement, and payment-related support. The ideal candidate is highly organized, communicative, and capable of leading a distributed team while improving invoicing operations and documentation. 

 

Key Responsibilities 

  • Train, guide, and mentor invoicing team members on invoicing procedures 

  • Answer invoicing team questions and provide ongoing operational support  

  • Delegate daily tasks and ensure timely completion of assignments  

  • Handle escalated or complex invoicing issues  

  • Serve as the primary point of contact for payment-related questions and resolutions  

  • Monitor team productivity, accuracy, and performance levels  

  • Document processes, workflows, and operational updates  

  • Identify inefficiencies and help engineer process improvements  

  • Collaborate with the Director of Invoicing on workflow optimization and team performance 

  • Ensure excellent communication and coordination within the remote team environment  

 

Qualifications 

  • Strong attention to detail and follow-through 

  • Excellent communication and problem-solving skills  

  • Ability to manage multiple priorities in a fast-paced environment  

  • Strong organizational and documentation abilities  

  • Comfortable handling escalations and resolving complex payment issues  

  • Experience with Excel and QuickBooks Online 

  • Self-motivated and capable of working independently in a remote environment  

 

Preferred Skills 

  • Strong background in invoicing, payments, or accounts receivable operations 

  • Experience leading or supervising remote teams 

  • Process improvement and workflow optimization experience  

  • Training and onboarding experience  

  • Ability to work effectively with cross-functional teams across time zones  

 

Work Environment 

  • Fully remote position  

  • Leadership-focused role with minimal routine/grunt work  

  • Collaborative and fast-paced invoicing operations environment 

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